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저자명
이상연,조승진,최승렬,김순희,엄진영,장현오,유형관,Lee. Sang-Yeon,Jo. Seung-Jin,Choe. Seung-Ryeol,Kim. Sun-Hui,Eom. Jin-Yeong,Jang. Hyeon-O,Yu. Hyeong-
간행물명
한국건강관리협회지= Journal of Korea Association of Health Promotion
권/호정보
2006년|4권 1호|pp.104-114 (11 pages)
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한국건강관리협회
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
서지반출

기타언어초록

Background: This survey has focused on Client-Satissfaction for health examination services of Korean Association of Health Promotion, This research will help final weak point and promote the qualify of the services provided. Methods: This survey was done on 400 visitors of the clinic. Between Jan. 2 and May 3l, 2005 Questionaires were distributed to the visitors with a informed consent. Results: The visitㅐrs for health examination at Daegu chapter of Korean Association of Health promotion had high-school or higher level education(79.8%) and were self-employed persons with an average monthly income of 3~4 million won(27.7%), and housewives(33.0%). The most frequent complaints of the visitors was the difficulty in access to the center. The motives for taking health examination were cheap cost of examination(32.7%) and recommendation by fami1y members and friends(42.0%). The possitive attitude of the employees of KAHP were kind reponses to phone calls(85.3%) and kind explanations to questions(68.5%). Regarding the merits of the examination at KAHP, appropriate equipments(68.0%) and quality of equipments(66.0%) and they expressed their desire for further use revisit to the KAHP(85.3%).Conclusions. It is concluded that this KAHP is providing services meeting their demands in cost and qualitatively of health examination. However, it is noted that there are several weak points in own system that make own clients uneasy in taking health examination. They have to be solved by providing transporting for accession, kind attitudes and comfortable facilities.