- 한국 국가품질상(KNQA) 평가모형의 인과관계 연구 : 기업체 평가기준을 중심으로
- ㆍ 저자명
- 문재영,이상철,서재희,서영호,Moon. Jae-Young,Lee. Sang-Chul,Suh. Jae-Hee,Suh. Yung-Ho
- ㆍ 간행물명
- 品質經營學會誌
- ㆍ 권/호정보
- 2007년|35권 3호|pp.55-65 (11 pages)
- ㆍ 발행정보
- 한국품질경영학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
The purpose of this study is to analyze the causal relationship among categories in the Korean National Quality Award(KNQA) model. The survey instrument consists of 79 questions from seven categories in the KNQA. Structural Equation Modeling(SEM) is used to analyze the empirical data and estimates the path coefficients among the KNQA categories. The result of this research indicates that Leadership drives systems that create Results through Foundation and Direction. Among eighteen hypotheses, sixteen hypotheses are statistically significant. Especially, this research indicates that Foundation and Direction are important mediating factors.