The main purpose of this study is to find out the best solution of the vehicle routing problem with hard time window by using both genetic algorithm and heuristic. A mathematical programming model was also suggested in the study. The suggested mathematical programming model gives an optimal solution by using ILOG-CPLEX. This study also suggests a hybrid genetic algorithm which considers the improvement of generation for an initial solution by savings heuristic and two heuristic processes. Two heuristic processes consists of 2-opt and Or-opt. Hybrid genetic algorithm is also compared with existing problems suggested by Solomon. We found better solutions rather than the existing genetic algorithm.