- 최종사용자 만족도 구성요인에 대한 연구 : 어플리케이션 마켓을 중심으로
- ㆍ 저자명
- 김현모,박재홍,이상철,서영호,Kim. Hyun-Mo,Park. Jae-Hong,Lee. Sang-Chul,Suh. Yung-Ho
- ㆍ 간행물명
- 品質經營學會誌
- ㆍ 권/호정보
- 2012년|40권 2호|pp.211-218 (8 pages)
- ㆍ 발행정보
- 한국품질경영학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
Over the last two decades, many information system researchers have developed the variables of information system using the measurement of user satisfaction. In context, this research developed the measurement of user satisfaction in smartphone application market and compared the difference of user satisfaction factors between Adroid market and App store. The results indicated that satisfaction of App store was more than that of Adroid market. The information system and customer-oriented factors of App store were higher than that of Adroid market.