This paper presents a decision model that will estimate the expected number of failed units in a repair facility in accordance with the varying demand, and determine the required number of personnel for repairing components. The demand is related to the failure process which follows a reliability growth phenomenon in service. The information in this paper is useful for selecting appropriate scheduling rules and spares stocking policies. SIMAN and FORTRAN were used for computing the time dependent performance measures in the repair facility. The numerical integration method that is presented in this paper will provide accurate performance measures with any dynamic pattern of demand, service rates, and any number of servers.