At present, a lot of researches on AS/RS(Automatic Storage and Retrival System) are being performed and also applied to realization of FA, FMS and CIM. Especially facility management and diagnosis of stacker crane that is major equipment of AS/RS, is recognized more importantly. In this paper, Case Base is designed for manager that is non-expert and it is implemented according to possible trouble case for the purpose of trouble diagnosis and maintenance of stacker crane.