This study aims to identify factors to be considered in designing and operating CD-ROM network systems efficiently and provide designers and operators with basic guidelines. In this study, the current status and problems of CD-ROM network systems at 72 domestic university libraries are examined, and user behavior and satisfaction of 64 actual users in 3 universities are analyzed. In addition, to examine the influenced correlation among the factors such as user satisfaction, system operating policy, system resources and system performance, $chi^2(Chi-Square)$ test, F test and regression analysis are carried out and the factors influencing user satisfaction are examined.