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판별분석을 통한 패밀리레스토랑의 고객 분류와 마케팅전략에 관한 연구
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  • 판별분석을 통한 패밀리레스토랑의 고객 분류와 마케팅전략에 관한 연구
  • A Multiple Discriminant Approach to Identifying Frequent Users of Eating out at Family Restaurant
저자명
강종헌
간행물명
한국조리과학회지
권/호정보
2002년|18권 1호|pp.109-118 (10 pages)
발행정보
한국식품조리과학회
파일정보
정기간행물|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

The purpose of this study was to identify the behavioral, attitudinal, and demographic correlates of light, medium, and heavy users of eating out at family restaurants. Among 358 reponses from the subjects, 224 responses were utilized for the analysis, and 134 responses were reserved for validating the discriminant function. Descriptive statistics, reliability analysis, stepwise discriminant analysis, canonical discriminant analysis, and anova analysis were used for this study. The findings from this study were as follows: First, He behavioral characteristics were found to discriminate among the three usage groups. Second, it was found that heavy users expressed greater difference between perception and expectation on the quantity of food that are appropriately served and the consistent quality of food at every visit. Third, the usage rate of eating out was not dependent on the sex, but dependent on the companion, average expenditure, and the time of eating out in chi-square test. Finally, the results of the study provide some insight into the pattern of marketing strategies that can be successfully used by the managers of family restaurants.