- VoiceXML을 이용한 IVR 서버 설계 및 구현
- Design and Implementation of IVR Server Using VoiceXML
- ㆍ 저자명
- 이창호,장원조,강선미,Lee. Chang-Ho,Jang. Won-Jo,Kang. Sun-Mee
- ㆍ 간행물명
- 음성과학
- ㆍ 권/호정보
- 2002년|9권 3호|pp.47-59 (13 pages)
- ㆍ 발행정보
- 한국음성과학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
A new brilliant service using human-voice and DTMF (Dual Tone Multi Frequency) technique is expected nowadays in order to obtain valuable information on the internet more easily. VoiceXML (Voice eXtensible Markup Language) is the right choice that makes the new service possible. In this paper, the design and implementation of IVR (Interactive Voice Response) server using VoiceXML is described, where it connects with internet and IVR server efficiently. IVR server using VoiceXML is composed of two groups: VoiceXML document handling and VoiceXML execution. Scenario part of IVR server corresponds to VoiceXML document, the execution is performed by VoiceXML execution.