- 사무간접부문에서의 6시그마 경영 활성화 방안
- ㆍ 저자명
- 안병진,김상익,서한손
- ㆍ 간행물명
- 品質經營學會誌
- ㆍ 권/호정보
- 2003년|31권 2호|pp.220-229 (10 pages)
- ㆍ 발행정보
- 한국품질경영학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
The methodology of Six Sigma originated at Motorola in the early 1980s is nowadays proved to be an effective way in Improving the quality. Many companies find adding Six Sigma to their current business system gives them all or almost all the elements of total quality management(TQM). However most companies where Six Sigma is implemented confront many difficulties in non-manufacturing parts such as transactional and administrative processes. In this paper we discuss distinct aspects of such non-manufacturing process, and investigate activating scheme of Six Sigma in those parts of industry.