One method to improve S/W quality before releasing after development is to enhance the its reliability, whose direct methodology is to detect and revise the fault through testing. Once the S/W is released because it meets the target reliability, We operational reliability arises. it is obvious the operational reliability different depending on the condition whether it is universal(package) S/W or dedicated S/W. We propose the methodology to calculate operational software reliability of universal and dedicated S/Ws in this paper.