- 직무요구와 직무자원이 직무탈진에 미치는 영향 - 일반 사무직과 서비스직의 비교
- ㆍ 저자명
- 윤장원,Yoon. Jang-Won
- ㆍ 간행물명
- 신뢰성응용연구
- ㆍ 권/호정보
- 2006년|6권 4호|pp.255-274 (20 pages)
- ㆍ 발행정보
- 한국신뢰성학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
Recently firms become largely changed because of rapid technological innovation and serious global competition. It induces job stress of workers and finally leads to job burnout. This study aims to find the effects of job demands and job resources on job burnout. Job demands contains role ambiguity, role conflict, role overload and job characteristics. Job resources contains job control and feedback, involvement in decision making, learning opportunity and social support. The result reveals that job demands raises job burnout and job resources decreases job burnout. And it reveals that the effects of job demands and job resources on job burnout differs slightly according to job categories.