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호텔 중식 주방 한.중 조리 종사원의 갈등 요인 분석에 관한 연구
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  • 호텔 중식 주방 한.중 조리 종사원의 갈등 요인 분석에 관한 연구
  • A Study on Analysis of Conflicting Factors between Kitchen Staffs of Korean and Chinese in Chinese Restaurant of Hotel
저자명
한재원,Han. Jae-Weon
간행물명
東아시아食生活學會誌
권/호정보
2007년|17권 2호|pp.258-265 (8 pages)
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동아시아식생활학회
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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The aim of this study was to analyze conflicting factors between Korean and Chinese Kitchen staff within the Chinese restaurants if hotels, and formulate a plan for resolving problems. A closed-end questionnaire was used for survey, which was conducted between 30 April 2005 and 4 June 2005. The survey was conducted among Koran and Chinese (China/Taiwan) cooking staff at Chinese restaurants within 5 star hotels located in Seoul, Korea. 231 questionnaires were distributed to the staff members, and the data collected and analyzed Form the results, Chinese staffs that have more cooking experience were found to be in higher positions and receive higher salaries. In addition, compared to Korean staff, the Chinese staff had fewer problems with conflicts from personnel adminstration, personnel adminstration, personal/psychological areas, benefits/rewards and relationship with their outlet manager. Conversely, Korean staff experience more disagreements in each conflict factor area than Chinese staff, implying there is a divergence between Korean and Chinese staff.