We introduced the Excavation One Call System (EOCS) as a pilot system, in Seoul, Korea. The system utilizes the phone and internet to transfer information about digging underground and buried gas pipelines, although currently written forms are used in accordance with the City Gas Business Law. After one year, we evaluated the business model by surveying the excavators and the operators of the gas companies. This paper shows that the EOCS was more effective in preventing the buried gas pipelines from being damaged than the existing method that has to use due form. It also shows that the EOCS was more convenient and cost efficient than the present policies in place. We come to the conclusion that the EOCS should be extended nationwide and gradually include other subsurface facilities.