This study researched the mutual relationship between elevator emergencies(sudden stops, entrapment) and power quality such as voltage interruptions or sags. To analyze the power quality at the elevator switchboard of an apartment, the on-line power quality(sag, swell, and interruption, etc.) were measured and error messages(under voltage error, etc.) in the elevator control room were researched. Also the performance and susceptibility for stops were evaluated and stated through the testing of three pieces of simulated test equipment with an EN12016(2004) standard setting and the magnitude and duration data of the measured sag or interruption. This paper will use these data in the analysis of the mutual relationship between power quality and elevator emergencies.