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BSC기반의 중소병원 경영성과예측 시스템다이내믹스 모델개발
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  • BSC기반의 중소병원 경영성과예측 시스템다이내믹스 모델개발
  • The System Dynamics Model Development for Management Performance Forecasting of Small and Medium Hospital
저자명
정희태,김윤신,곽상만,이용균,Chung. Hee-Tae,Kim. Yoon-Sin,Kwak. Sang-Man,Lee. Yong-kyoon
간행물명
한국 시스템 다이내믹스 연구
권/호정보
2007년|8권 2호|pp.209-234 (26 pages)
발행정보
한국시스템다이내믹스학회
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

Recently, balanced scorecard is widely used in the public sector as well as in the private sector. Balanced scorecard system of a particular hospital is a very useful tool in the sense that it shows various measures for the management including the traditional financial measures. However, since it does not show the impact of action items, managers have to analyze his potential decisions. On the other hand, a system dynamics model for the management of a hospital can be used to predict future management status. In this paper, a balanced scorecard system with a system dynamics model is developed for a small sized hospital, and the feasibility and applicability of the system have been tested. It turns out the combination of the balanced scorecard and system dynamics technique can be comprised each other. The balanced scorecard system can take advantage of the data forecasted by the system dynamics model including the implementation of action items taken today. On the other hand, the key performance indicators and action items from the balanced scorecard system provide guidelines the scope and direction of the system dynamics model. The additional efforts of developing a system dynamics model are well compensated by the additional colorful functionalities of the system. This paper also covers the future research areas for the combined system to be more effectively developed.