- BPM에서 업무할당방식이 업무효율성에 미치는 영향
- ㆍ 저자명
- 왕진국,배혜림,Wang. Zhen-Guo,Bae. Hye-Rim
- ㆍ 간행물명
- 經營 科學
- ㆍ 권/호정보
- 2009년|26권 1호|pp.127-136 (10 pages)
- ㆍ 발행정보
- 한국경영과학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
This paper purposes analyzing how task assignments influence on business process efficiency, and improving business process efficiency in Business Process Management (BPM) environments. For this purpose, task assignment is categorized into dynamic assignment and static assignment. Dynamic assignment binds a user to a task at process run-time, whereas static assignments assigns a task to a user at process build-time. So far, the influence of task assignment methods has not been studied. We, in this paper, analyze the business process efficiency using two different assigning rule, in terms of cycle time as a efficiency measure. The comparison result can provide a guideline for a company who wants to employ commercial BPM systems.