- 소비자의 주유소 재방문의도에 영향을 미치는 요인에 관한 실증적 연구
- ㆍ 저자명
- 이선규,이웅희,김영형,Lee. Sun-Kyu,Lee. Ung-Hee,Kim. Young-Hyung
- ㆍ 간행물명
- 디지털정책연구
- ㆍ 권/호정보
- 2009년|7권 3호|pp.83-92 (10 pages)
- ㆍ 발행정보
- 한국디지털정책학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
This research investigates the present situation of petroleum market and the potential strategy which help gas station obtain competitive advantages. Specifically, this research chooses five factors (product quality, service, price, multi-function, easy entrance) which are believed to be extensively related to repurchasing intention. The findings are as follows; First, four factors associated with gas station choice (product quality, service, price, multi-function) are related to repurchase intention except easy entrance. Second, sex and age have moderating effects between factors and repurchase intention. To keep and preoccupy new customers, the administrators of petroleum industry and gas station should establish sales/administration strategies considering these above.