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Effect of Individual Differences on Online Review Perception and Usage Behavior: The Need for Cognitive Closure and Demographics
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  • Effect of Individual Differences on Online Review Perception and Usage Behavior: The Need for Cognitive Closure and Demographics
  • Effect of Individual Differences on Online Review Perception and Usage Behavior: The Need for Cognitive Closure and Demographics
저자명
Ma. Yoon Jin,Hahn. Kim,Lee. Hyun-Hwa
간행물명
한국의류학회지
권/호정보
2012년|36권 12호|pp.1270-1284 (15 pages)
발행정보
한국의류학회
파일정보
정기간행물|ENG|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
서지반출

기타언어초록

This article examines how individual differences on the need for cognitive closure and demographics influence consumer perception and the usage of consumer reviews in online shopping. Data were randomly collected from 2,381 U.S. online consumer review users through an online survey. The findings from multiple regression analyses revealed the different effects of the need for cognitive closure dimensions (i.e., preference for order and structure, preference for predictability, discomfort with ambiguity, closed-mindedness, and decisiveness) and demographic characteristics on consumer attitudes, perceived online review influence, benefits, persuasiveness, and review usage behavior. Finally, practical implications and prospects for future research are discussed.