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공동구매형 소셜 커머스의 재구매의도에 영향을 미치는 요인에 관한 연구
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  • 공동구매형 소셜 커머스의 재구매의도에 영향을 미치는 요인에 관한 연구
  • A Study on the Factors Influencing Repurchase Intention in Social Commerce
저자명
왕우,권순동,Wang. Yu,Kwon. Sun-Dong
간행물명
Journal of information technology applications & management
권/호정보
2012년|19권 4호|pp.137-152 (16 pages)
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한국데이타베이스학회
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

As social media such as facebook and twitter is widespread, social commerce appears as a new way of e-commerce. Social commerce is a subset of electronic commerce that involves using social media that supports social interaction and user contributions. From the understanding of social commerce and literature review, we deduced the research model that relationship, collectivism, convenience, usefulness, low price, reputation, and rapidness have influence on satisfaction and repurchase intention. As a result of data analysis, relationship, convenience, usefulness, low price, and rapidness had influence on satisfaction and repurchase intention. And collectivism had influence on relationship. But reputation did not have influence on satisfaction. The focus of this study is on the effect of relationship and collectivism on satisfaction and repurchase, because relationship and collectivism is the major feature of social commerce. Succinctly speaking, collectivism affects relationship among users, in turn, relationship affects satisfaction and repurchase intention. This study gives a contribution to business. Business related with social commerce has to make a business strategy for managing relationship and consider collectivism tendency for selecting target customer.