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Smartphone Banking: The Factors Influencing the Intention to Use
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  • Smartphone Banking: The Factors Influencing the Intention to Use
  • Smartphone Banking: The Factors Influencing the Intention to Use
저자명
Kim. JinBaek,Kang. Sungmin,Cha. Hoon S.
간행물명
KSII Transactions on internet and information systems : TIIS
권/호정보
2013년|7권 5호|pp.1213-1235 (23 pages)
발행정보
한국인터넷정보학회
파일정보
정기간행물|ENG|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

In this paper, we investigated the factors affecting the intention to use smartphone banking with a research model based on the Technology Acceptance Model (TAM) extended to include security risk, trust, and self-efficacy. With analysis after controlling factors such as age, gender, and previous experience of smartphone banking that may have effects, we conclude that perceived usefulness, perceived ease of use, security risk, and trust have direct effect on the intention to use smartphone banking, and self-efficacy has indirect effect on the intention to use through mediation of perceived ease of use. We performed a study to check the validity of TAM in the context of smartphone banking, and confirmed that perceived ease of use has both direct and indirect effect on the intention to use.