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SERVPERF 모형을 응용한 학교 조명 품질 만족도 평가
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저자명
지순덕,김성애,김채복,Jee. Soon-Duk,Kim. Sung-Ae,Kim. Chae-Bogk
간행물명
교육시설 : 한국교육시설학회논문집
권/호정보
2013년|20권 3호|pp.29-39 (11 pages)
발행정보
한국교육시설학회
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

This study addresses the evaluation on the satisfaction of school illumination quality by applying SERVPERF model after extracting factors affecting school illumination quality. Three types of illumination systems (fluorescence light, general LED light and high color rendition LED light) were tested by students who have used each illumination system. Three factors such as effectiveness, esthetic sense and function were developed for evaluation. Satisfaction evaluation was performed based on applied SERVPERF model by comparing perceived levels. The differences of perceived levels of satisfaction on the illumination systems were analyzed by ANOVA. The results said respondents satisfy only the high color rendition LED light regardless of three factors. Especially, students who experienced high color rendition LED light have strong intention to recommend that illumination system to other schools. They also express their desire to use that system at home. Interestingly, there is not much satisfaction difference between fluorescence light and general LED light.