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Assessing Critical Factors of Brand Equity for Container Liner Shipping Companies using Analytic Hierarchy Process
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  • Assessing Critical Factors of Brand Equity for Container Liner Shipping Companies using Analytic Hierarchy Process
  • Assessing Critical Factors of Brand Equity for Container Liner Shipping Companies using Analytic Hierarchy Process
저자명
Jang. Hyun Mi,Kim. Sang Youl,Park. Ho
간행물명
한국항해항만학회지
권/호정보
2014년|38권 2호|pp.177-184 (8 pages)
발행정보
한국항해항만학회
파일정보
정기간행물|ENG|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

Recently, brand equity is paid much attention in various industries. However, container liner shipping companies are still unfamiliar with this concept, and also the brand equity model has not been tested yet in shipping context. This study, therefore, aims to measure the relative importance of brand equity factors of container liner shipping companies by employing AHP (Analytic Hierarchy Process). This study concludes that perceived quality, in particular cost-related service quality, is the most influential factor of brand equity, while weak support is found for brand association. In addition to this, group comparisons were conducted between shipping companies, freight forwarders and academics. The results will be useful as they firstly define brand equity and its role in shipping context, highlighting the significance of brand management to container liner shipping firms. This evaluation is not an end in itself, but will eventually be utilised as a tool to build competitive advantage which cannot be easily imitated by competitors.