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Factors Affecting Viral Marketing Effectiveness in Social Network Sites
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  • Factors Affecting Viral Marketing Effectiveness in Social Network Sites
  • Factors Affecting Viral Marketing Effectiveness in Social Network Sites
저자명
김신태,김종우,Kim. Sin Tae,Kim. Jong Woo
간행물명
한국IT서비스학회지= Journal of the Korea society of IT services
권/호정보
2014년|13권 3호|pp.257-274 (18 pages)
발행정보
한국IT서비스학회
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정기간행물|ENG|
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이 논문은 한국과학기술정보연구원과 논문 연계를 통해 무료로 제공되는 원문입니다.
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기타언어초록

Social Network Services (SNSs) have grown to be new and promising tools of marketing. By referring to researches done on e-mail viral marketing, this paper operationizes SNS viral marketing effectiveness to accurately reflect marketing success in SNS environment, and tries to identify its affecting factors. As potential affecting factors, fan size, advertisement type, existence of engagement elicitation and incentive are identified. By sampling real advertisement postings on Facebook, we showed that fan size, advertisement type, and engagement elicitation are factors affecting SNS viral marketing success. This research expanded the conventional model of viral marketing into SNS settings to improve understanding on SNS viral marketing. Motivation is discussed as an important factor, and this research showed that viral campaign can be more successful when it triggers internal motivation to engage, but not the external motivation. This research could also be a guide for practitioners on how to post a successful advertisement in SNSs.