- Are Physical Environments, Service Quality, and Menu in Coffee Shop influencing Overall Satisfaction of College Students?
- ㆍ 저자명
- Kim. Hyojin
- ㆍ 간행물명
- 한국조리학회지
- ㆍ 권/호정보
- 2014년|20권 5호|pp.124-129 (6 pages)
- ㆍ 발행정보
- 한국조리학회
- ㆍ 파일정보
- 정기간행물| PDF텍스트
- ㆍ 주제분야
- 기타
The purpose of this study is to investigate if the three selected constructs that constitutes physical environments, service quality, and importance of menu affect college student satisfaction and the number of visit to coffee shop, respectively. Frequency, reliability, factor, and multiple regression analysis were employed for the study. Most of the created variables related to physical environments, service quality, and importance of menu were found to be significant relationships with overall satisfaction and the number of visit to coffee shop. Limitations of the study and assignments for future research were discussed.