This study analyzed past and current conditions of medicare practices in order to increase the level of satisfaction of medical treatment service by surveying experienced caregivers and trainees in caregiving. Questionnaires included general items such as the name of the disease being treated, difficulties when providing care, the types of service needed after caregiving activities, satisfaction level of service provided, important tasks of medicare service, and time requiring for tasks. The following results were provided. 1) Average number of patients receiving medical care service was 8.34. The most common diseases in order of frequency were dementia, stroke, diabetes mellitus, Parkinson disease and arthritic disease. 2) The most difficult aspects of providing medical care service in order of frequency were physical fatigue, position changing of heavy patients, physical managing of serious cases, and skepticism of service from unexpected accidents. Respondents who chose a lack of medical knowledge as a difficult aspect of providing medical care service also had a difference in satisfaction level of service. 3) Items respondents wished to be added to caregiving service in order of frequency were positive treatment for rehabilitation, entertaining recreation, and verbal support. Furthermore, the reason why currently needed services are not available in order of frequency were ‘lack of time’ and ‘absence of adequate education’. 4) The most important tasks of providing medical service were giving a bath and changing patient’s position. Tasks requiring the most time were giving a bath and assisting with feeding. Respondents who required positive treatment service for rehabilitation thought exercising as important tasks. 5) Giving a bath and assisting with feeding were relevant with items of cleanliness as a important medical care services and massage had a high relevance with position changing and exercising. In conclusion, it can be recommended that education programs be included for rehabilitative exercises and exercise training in the caregiving field.