The purpose of this study was to educational stakeholders’ perceptions of
the administrative acts and accountability of superintendents of education.
To these ends, a case study and a survey of 306 parents, 318 teachers, and
31 administrative supervisors was conducted. The collected data were used
to explore the issues arising from the administrative acts and the
accountability types resulting from the involvement of the state via
superintendents of education.
The findings were as follows. First, while teachers were likely to see the
administrative acts of the superintendents as autonomous decisions and
discretionary actions, educational professionals including scholars, researchers
and supervisors as well as students’ parents, mainly perceived the
administrative acts of the superintendents as the delegated affairs. Second, the
accountability types were attributed to the different viewpoints. Educational
stakeholders, above all, emphasized a customer-oriented accountability for
education. The administrative acts of the superintendents were theoretically and
empirically perceived as coupled with the accountability types: the autonomous
decisions and discretionary actions were related to the professional
accountability and the delegated affairs and binding actions were tied to the
administrative accountability.