This study is for searching the elements which affected at the service satisfaction for old people who are using the Home Helper Service and looking for the plans to offer more effective Home Helper Service. Actual proof investigation visiting relevant center to 152 people that is Iyongnoin that use service in locating home service circle dispatch center to danger and injury Seoul city Yangcheon-gu and Gangseo-gu meaning and method etc. of research explain and after seek cooperation, executed preliminary investigation after the first education in center which use person in charge or volunteer worker, social welfare learning of neighborhood university and student back total 15 people that is staying at home string by investigator and see, and is fecundated and supplement and home which is direction Iyongnoin after progress the second education visit and 1:1 individuation interview examine questionnaire.
Also, data collected for research that see uses and analyzed SPSS12.0 for windows figure program. Frequency Analysis to grasp general special quality of respondent, and executed T-Test to search difference influence that private factor(distinction of sex, age, hygienic condition, family special quality) and home service circle factor(reactivity, integration attribute, appropriateness attribute, responsibility attribute) go mad in utilization old man\'s service satisfaction. Correlation Analysis observe multiplex public election anger\'s existence and nonexistence between args, and analyze relation between variables. Also, got result following conclusion that private factor and home service circle factor execute and study Multiple Regression analysis to search mad influence degree in utilization old man\'s service satisfaction.
On the basis of these result, here are some devices to extend effective Home Helper Service. Most of users are the old people who do not have good health, some complicative illness, feel uncomfort because of those illnesses, so social welfare center has to organize network with nearby medical centers and to strengthen health and medical-service system and then to develop several service program in order to spread services focused on old people Especially, by means of health and medical-service program which shows fewer satisfaction compared with other program\'s satisfaction, this service should maximize at the satisfaction. In addition, it is important for service centers to educate the Home Helpers systematically and professionally for better quality as well as to precede financial and political support from government for better activeness. At the same time, many organizations which support those service also should make every endeavor to guarantee and maintain these Home Helpers positively.