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보육교사의 정서지능과 직무스트레스 간의 관계에서 의사소통능력의 매개적 역할
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  • 보육교사의 정서지능과 직무스트레스 간의 관계에서 의사소통능력의 매개적 역할
  • The Mediating Roles of Child Care Teachers’ Communicative Competence in the Relationship Between Emotional Intelligence and Job Stress
저자명
박미자(Mi Ja Park),박보경(Bokyung Park),임희옥(Hee Ok Lim)
간행물명
한국보육지원학회지KCI
권/호정보
2018년|14권 6호(통권58호)|pp.257-276 (20 pages)
발행정보
한국보육지원학회|한국
파일정보
정기간행물|KOR|
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영문초록

Objective: The purpose of this study was to examine the relationship between child care teachers’ emotional intelligence, communicative competence, and jobstress. Methods: Four hundred and fifty child care teachers answered questionnaires on three research variables. Data were analyzed by correlation analyses and regression analyses. Results: First, child care teachers’ emotional intelligence, i.e. self-emotion appraisal, others’ emotion appraisal, uses of emotion, and regulation of emotion, were negatively related to job stress. Second, child care teachers’ emotional intelligence, i.e. self-emotion appraisal, others’ emotion appraisal, uses of emotion, and regulation of emotion, were positively associated with communicative competence. Third, child care teachers’ communicative competence was negatively linked to job stress. Lastly, child care teachers’ communicative competence partially mediated the relationship between self-emotion appraisal, others’ emotion appraisal, regulation of emotion, and job stress, and child care teachers’ communicative competence fully mediated the relationship between uses of emotion and job stress. Conclusion/Implications: This study suggests that high emotional intelligence and effective communication are important in order to reduce child care teachers’ job stress.

목차

Ⅰ. 서 론 Ⅱ. 연구방법 Ⅲ. 결과 및 해석 Ⅳ. 논의 및 결론

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