제 1장. 조사 개요 ························································································································· 1
Ⅰ. 조사 연혁 및 목적 ·············································································································· 3
Ⅱ. 조사 개요 ······························································································································ 5
제 2장. 결과 요약 ······················································································································ 11
Ⅰ. 응답자 기초 특성 ·············································································································· 13
Ⅱ. 자격증 취득 및 기여도 ···································································································· 14
Ⅲ. 청소년상담사 업무 특성 ·································································································· 16
Ⅳ. 청소년상담사 상담경력 ···································································································· 18
Ⅴ. 청소년상담사 교육 및 수련 ···························································································· 20
Ⅵ. 청소년상담사 소진 ············································································································ 21
Ⅶ. 인력뱅크 동의 및 타자격 소지 ······················································································ 23
제 3장. 결과 분석 ····················································································································· 25
Ⅰ. 응답자 기초 특성 ·············································································································· 27
Ⅱ. 자격증 취득 및 기여도 ···································································································· 31
Ⅲ. 청소년상담사 업무 특성 ·································································································· 40
Ⅳ. 청소년상담사 상담경력 ···································································································· 50
Ⅴ. 청소년상담사 교육 및 수련 ···························································································· 64
Ⅵ. 청소년상담사 소진 ············································································································ 71
Ⅶ. 인력뱅크 동의 및 타자격 소지 ······················································································ 78
Ⅷ. 시계열 비교 ························································································································ 80
제 4장. 제언 ································································································································· 89
제 5장. 부록 ·································································································································· 95
Ⅰ. 2011년 인력현황 설문지 ·································································································· 97
Ⅱ. 각 문항의 기타의견 ········································································································ 103