The contemporary field of conflict resolution has grown in an attempt to address conflicts in a manner that does not involve either violence or litigation. Mediation is the intervention in a conflict of an acceptable third party who has limited or no authoritative decision-making power but who assists the involved parties in voluntarily reaching a mutually acceptable settlement of issues in conflict. In addition to addressing substantive issues, mediation may also establish or strengthen relationships of trust and respect between parties or terminate relationships in a manner that minimizes costs and psychological harms. Family mediation is a method of resolving family conflicts. However, unfortunately there exist only rare information about the real presence and efficacy of family mediation services within the counselling system. Based on this study, some recommendations are made: for the improvement of the supply of family mediation, for the expansion of the issues to which mediation is offered, and for strengthening the approaches to include children into the mediation process.